Shipping policy

We're taking the following precautionary measures to make sure that the products you receive are virus-free.

  • All the products are packed after sanitizing the work-station with gloves & masks on.

  • We are double packing the products.

  • Our delivery partners are trusted worldwide and are practicing their own safety standards while tracking all W.H.O. prescribed standards.

  • We are shipping internationally, delivery however may be subject to local conditions. We get to know this at the time of courier pick-up, if your pincode is not serviceable, we will contact you, you'll have the option of waiting till delivery is feasible again or getting a full refund.

  • We are only accepting prepaid orders, Cash on Delivery has been suspended for now.

  • Even though all the above measures are strictly followed, we request you to leave the package unattended for 48-72 hours to further negate the chance of contagion. If this is not possible, please use gloves while handling the outer package.

Take care,

Minakshi & Aishwarya
Ekatra | Handmade Collective