Returns, Refunds & Exchange Policy

Orders are processed within 1–3 business days after payment confirmation. Delivery times vary based on the shipping method selected and your location.

Once your order has been shipped, you will receive a confirmation email with your tracking information.

Please contact our customer service team within 7 days of the expected delivery date, and we will work to resolve the issue as quickly as possible.

Yes, eligible items may be returned within 7 days of delivery, provided they are unused, in their original condition, and in the original packaging.

Customized or personalized products, gift cards, and items marked as final sale cannot be returned unless they are defective.

Please contact our customer service team with your order details to initiate the return or exchange process. Exchanges are available only for damaged products or size-related issues.

Once your returned item has been received and inspected, approved refunds will be processed within 5–7 business days to your original payment method after deducting the applicable return shipping charge of ₹150.

If the product is damaged, the exchange will be provided free of charge. For exchanges due to size issues and for all eligible returns, a shipping charge of ₹150 will be applicable.

Yes. We replace defective or damaged items and offer exchanges for eligible products of equal or lesser value.

Yes, we ship to select international destinations. International customers are responsible for any applicable customs duties, taxes, or import fees.